Professional Experience
Senior Systems Engineer & Hybrid Department Lead
HSIS S.A. DE C.V. | 1999 – Present
- Continuous Infrastructure Ownership: Providing 27 years of uninterrupted technical leadership, evolving company infrastructure from legacy frameworks into modern multi-site networks.
- Global Digital Solutions: Designing and deploying secure data architectures, training portals, and technical standard databases for international clients including Diehl Controls and Harman/Kardon.
- Operational Optimization: Implementing statistical process controls (SPC) and automated inventory matrices that consistently reduce annual operational overhead by 10%.
- Sustaining & Remote Operations: Managing cross-border database systems and maintaining remote connectivity protocols from California to guarantee 24/7 uptime for mission-critical automotive data lines.
- Automation Liaison: Leading technical collaboration between mechanical, electrical, and programming teams to develop on-site custom test equipment and automated manufacturing procedures.
Systems Support & Infrastructure Engineer (Consultant/Substitute)
Modesto City Schools | 11/2022 – 11/2024
Information & Educational Technology Services / Maintenance & Operations Departments
- Cross-Departmental IT Operations: Bridged technology infrastructure goals between educational computing environments and physical plant facilities management.
- Enterprise Systems Deployment: Administered and optimized large-scale institutional networks, ensuring continuous digital workspace platform availability and secure connectivity.
- Data Infrastructure Support: Managed critical directory permissions, software systems updates, and server infrastructure configurations across multiple district sites.
- Technical Compliance: Maintained rigorous security parameters to protect network architecture integrity and guarantee institutional data security standards compliance.
Special Projects Engineer / Projects Liaison
Cal-Cat Industries (Hughson, CA) | 2021 – 2023
- Plant & Facilities R&D: Led Research and Development initiatives for the facilities and plant teams; engineered technical solutions to modernize infrastructure and improve the efficiency of food-grade processing lines (walnut/almond).
- Engineering Project Liaison: Acted as the central technical liaison between manufacturing teams, external vendors, and upper management to coordinate the design and manufacturing of proprietary industrial equipment.
- Electrical Engineering Dept. Support: Conducted specialized technical research on industrial components and automation hardware to support the Electrical Engineering Department with systems integration and infrastructure development.
- Materials & Procurement Management: Sourced high-spec materials and negotiated with vendors to ensure all mechanical and electrical parts were available for on-time manufacturing.
- Operations Coordination & Inventory Management: Partnered with the Maintenance Department to ensure rapid corrective maintenance; managed a detailed inventory of components in the manufacture area to eliminate downtime.
- Standardization & Safety: Developed comprehensive SOPs, Visual Management Aids, and spearheaded Tag-In/Tag-Out (LOTO) research and formal safety protocols.
- Logistics & Heavy Machinery: Directly operated Tractor-Trailers (18-wheelers), Skytracks, forklifts and High Reach equipment to facilitate the physical transport and commissioning of large-scale industrial machinery.
Field Support Engineer
Tekniton / Samsung Electronics of North America | 2019 – 2021
- Engineering Case Management: Served as the primary technical liaison and case manager between Samsung corporate engineering and the end consumer to resolve complex equipment failures.
- Advanced Systems Troubleshooting: Performed high-level diagnostics and troubleshooting for consumer and enterprise hardware/software, ensuring equipment met Samsung’s rigorous performance specifications.
- Technical Support Leadership: Provided critical hardware and software guidance to field engineers and technicians to resolve high-priority technical issues.
- Data Analysis & Reporting: Coordinated the exchange of technical data and performance reports between Samsung and Tekniton to identify recurring failures and improve product reliability.
Information Services & Education Technologies Lead
Linden Unified School District | 2016 – 2019
- Project Liaison: Acted as the primary technical liaison between the Linden Unified School District and the San Joaquin County Office of Education to align district technology goals with regional infrastructure.
- Systems Administration & Webmaster: Managed and administered critical enterprise platforms (Aeries, Illuminate, School Messenger) and served as the district Webmaster, ensuring data integrity and system accessibility.
- Technical Support Leadership: Provided comprehensive hardware and software support to district faculty and administrative staff, maintaining operational uptime for educational infrastructure.
- Compliance & Data Reporting: Coordinated complex data exchanges and mandated reporting with California State agencies and other external organizations, ensuring 100% compliance with regulatory standards.
Information Technologies Manager
Center for Human Services | 2006 – 2016
- Materials Management & Cost Optimization: Managed all technical procurement and inventory; consistently achieved an 8-12% annual cost reduction from suppliers through strategic vendor negotiation and resource optimization.
- Infrastructure Engineering: Designed and built multiple communication sites and industrial-grade networks from the ground up to support organization-wide growth and multi-site connectivity.
- Systems Virtualization: Spearheaded the transition to a virtualized server infrastructure, improving system reliability, disaster recovery capabilities, and operational efficiency.
- Telecomm & Network Development: Designed and implemented significant improvements in structural cabling and telecommunications networks to modernize facility communications.
- Departmental Leadership: Managed, trained, and developed the IT Department staff; responsible for the 24/7 day-to-day operation of the corporation’s entire computer infrastructure, hardware, and software suites.
- Recognition: Recipient of the 2010 Employee of the Year Award for excellence in operational management and technical leadership.
Technology Support Engineer
State of California, Dept. of Corrections (DVI) | 05/2005 – 06/2006
- Security Systems Administration: Managed and administered the facility’s CCTV and integrated security systems, ensuring 24/7 operational integrity within a high-security environment.
- Contractor Coordination: Acted as the primary technical point of contact to coordinate with third-party contractors for support services, equipment installations, and facility upgrades.
- Operational Management: Responsible for the day-to-day technology operations and providing advanced hardware and software support to the institution's professional staff.
- Systems Reliability: Ensured critical communications and security infrastructure met state performance and reliability standards.
Hardware Configuration Specialist
Intel de México | 1995 – 1999
- Hardware Integration: Built and assembled server and personal computer hardware from the ground up for enterprise-level clients.
- Systems Assembly: Responsible for the physical assembly of hardware components into server units, ensuring all systems were configured to meet Intel’s technical specifications.
- Technical Support: Provided hardware support to the Intel integrators department and assisted enterprise customers with hardware setup and troubleshooting.
- Independent Contractor: Managed the full build-out and integration of hardware systems as a self-employed contractor while completing university studies.